DirectX
To avoid imposing this procedure to our customers, Cirlinca's applications do not require DirectX to playback or record. If you want to use DirectX, do the following, go to the Record panel and check teh DirectX box, then restart DVD-Audio Solo.
Error message during
installation
If you receive an error message
while installing Solo, it may be for the following reasons :
"Cannot copy or
register DLL xxx". You may need to log again with Administrator rights to be
able to run the installation which copies files to the systems folders or to
registers DLL files.
Other messages. Please contact Cirlinca at support@cirlinca.com.
My writable DVD disc is rated at X speed, but the
reported speed is lower
The speed rating of a writable DVD disc
(DVD+R, DVD-R, DVD+RW, DVD-RW), e.g. 8X, is a maximum theoretical speed. Writing
speeds actually achieved are lower, for example 6X for a 8X disc. A 4X disc
should achieve about 4X, but the higher you go above that, the less incremental
speed you will gain.
Choosing a type and brand of DVD disc that works
well with your DVD writer
Writing to a DVD disc is a delicate
process due to the bandwidth required to transfer the data. You will find out
that some types and brands of discs work better with your DVD writer than some
others. Generally, the speed and reliability of the writing depends on the
combination of the DVD writer and the DVD disc type and brand. DVD-R discs tend
to be supported by more DVD players, but writing to a DVD+R disc is faster
because the finalization is much shorter. If you experiece reliability problems,
e.g. with skipping or distorsion, try a lower writing speed from the Write panel
if you have a choice. If this doesn't solve the problem, try experimenting
between DVD+R and DVD-R, usually one type will work better with your DVD
writer.
Choosing the right brands that work for you is very important, we have observed that the same disc type, e.g. DVD+R 8X, works very well for one brand and poorly for another. The following link http://www.digitalfaq.com/media/dvdmedia.htm provides a good overview of available brands and their respective reliability. We advise to use blank discs from the 1ST CLASS category, 2ND CLASS media are acceptable, avoid the other classes. To determine the Media ID of your blank discs, download the free program DVD Identifier here.
Dual Layer DVD disc support
Solo
supports writing to dual layer DVD discs. It has been tested successfully with
Verbatim and Fuji DL writable discs in drives from Pioneer, Toshiba. If you
experience problems with other make of DL discs or drives, please let us
know.
Sound card backgrounder
To play back or record in
high resolution up to 96Khz/24bits, you system must include a sound card that
supports such rates. Most PC systems do not by default. Manufacturers that offer
high resolution sound cards include Creative (Audigy serie, www.creativelabs.com), Terratec (Aureon
serie, www.terratec.com), M-Audio
(Revolution serie, www.m-audio.com), this
list is not exhaustive.
In your choice of card and if you plan to record from
a LP turntable, a card with a phono input is an advantage. When recording from
phono, a RIAA filter may not be included in hardware, which requires a digital
filtering step after recording.
Make sure that the Line-in input is selected to record from, as illustrated below :
Slow writing speed
The reported writing speed may be less than 2X when writing a disc that is rated above 2X (e.g. 4X, 8X). If this happens, verify that the DMA mode is set for your DVD drive, with the following procedure :
1) Open the System panel in the Control Panel as follows :
Cirlinca's applications are available for free trial with full features and are protected by an activation mechanism. On installation, all features are available for a limited number of burned discs or for a limited time. When the limits are reached, the applications will restrict access to some features. To restore full functionality, an activation key can be purchased on Cirlinca's web site. On payment, an activation key will be sent to your e-mail address.
You can receive support for DVD-Audio Solo by sending us an e-mail at support@cirlinca.com. Please provide in details:
-
Your question or a description of the problem and the steps to reproduce the problem
- A copy of the internal log that can be obtained by 1) Open the panel Online-Support, 2) Click Query Configuration, 3) Click Send e-mail, 4) Paste the internal log from the clipboard (Ctrl-V) into the body of the e-mail, 5) send the e-mail to Cirlinca
Before contacting Cirlinca, we advise you to review the FAQ (Frequently Asked Questions) below, Tooltips and Solo user's guide.
